RETURN & REFUND POLICY
1. Return Eligibility
Products may be returned only if:
- The product is damaged during delivery
- The wrong product is delivered
- The product is defective
Return requests must be raised within 48 hours of delivery.
2. Non-Returnable Items
Returns will not be accepted for:
- Opened products
- Used products
- Products damaged due to misuse
- Products returned after the allowed time.
3. Return Process
To initiate a return:
- Email us at order@oppiaclothing.com
- Provide:
- Order ID
- Product photos
- Description of the issue
Our team will review the request and provide instructions.
4. Refund Processing
If a return is approved:
- Refunds will be processed within 3-5 business days
- Refunds will be credited to the original payment method
5. Replacement
Where possible, the company may offer a replacement product instead of a refund.