Privacy Policy – Oppia Clothing

Effective Date: January 2026

At Oppia Clothing, we deeply value your trust and take your privacy seriously. This Privacy Policy outlines in detail how we collect, store, use, and protect your personal and transactional information when you interact with our website or make purchases. We aim to provide complete transparency so you can shop with confidence.

1. Information We Collect

We may collect various types of information to provide a seamless shopping experience:

  • Personal Information: This includes your full name, email address, phone number, billing and shipping addresses, which are necessary to process your orders and communicate with you regarding your purchases.

  • Payment Information: When you make a purchase, payment details such as credit/debit card numbers or UPI/Netbanking credentials are collected securely. These details are processed using trusted payment gateways; Oppia Clothing does not store your complete payment information on our servers.

  • Order History: Information about your past purchases, preferences, and interactions on our website to enhance your shopping experience.

  • Usage & Log Data: We automatically collect information about how you interact with our site, including your IP address, browser type, pages visited, click patterns, and time spent on pages.

2. How We Use Your Information

Your personal data is used responsibly to ensure your orders are processed efficiently and your experience is smooth:

  • To process and fulfill orders, including shipping, billing, and delivering your fabrics.

  • To provide customer service, including responding to inquiries, complaints, or requests.

  • To communicate promotions and special offers, only if you have opted-in to receive marketing emails. You can unsubscribe anytime.

  • To analyze website usage and improve our products, services, and user interface.

  • To personalize your experience, such as recommending fabrics or providing order suggestions based on your browsing and purchase history.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information. Your data may be shared only in the following circumstances:

  • Trusted Service Providers: To fulfill orders, deliver products, or process payments, we share necessary information with logistics partners, payment gateways, and IT service providers.

  • Legal Requirements: In cases where we are legally obligated to do so, your information may be shared with law enforcement or regulatory authorities.

  • Business Transactions: If Oppia Clothing is involved in a merger, acquisition, or sale of assets, your personal information may be part of the transferred assets.

4. Cookies & Tracking

Our website uses cookies, web beacons, and similar tracking technologies to improve your experience:

  • Essential Cookies: Required for website functionality, login sessions, and shopping cart management.

  • Analytical Cookies: Help us understand website performance, which pages are most visited, and how users interact with our site.

  • Advertising Cookies: Used to provide tailored promotional offers relevant to your interests.

You can disable cookies in your browser settings, but certain site features may not function properly without them.

5. Data Security

Oppia Clothing implements industry-standard security measures to protect your personal and payment information:

  • Secure Socket Layer (SSL) encryption for all transactions.

  • Regular security audits and firewalls to prevent unauthorized access.

  • Limited internal access to personal data only to employees who require it for operational purposes.

While we strive to protect your information, no online system can be guaranteed 100% secure, and you acknowledge this limitation.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data where applicable.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact our support team at order@oppiaclothing.com.

7. Children’s Privacy

Oppia Clothing’s website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we learn that a child has provided personal data, we will delete it promptly.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business practices, legal requirements, or technology improvements. We encourage you to review this page regularly for the latest updates.