PRIVACY POLICY

1. Introduction
This Privacy Policy is published by Oppia Learnings Private Limited (“Company”, “we”, “our”, “us”).
We respect the privacy of our users and are committed to protecting personal information in compliance with applicable laws including the Information Technology Act, 2000, related rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect
We may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Billing address

Transaction Information

  • Payment details (processed securely via third-party payment gateways)
  • Order history

Technical Information

  • IP address
  • Device type
  • Browser type
  • Website usage data

3. How We Use Your Information
Your information may be used for:

  • Processing and fulfilling orders
  • Delivering products
  • Providing customer support
  • Fraud detection and prevention
  • Improving website functionality and user experience
  • Sending marketing communications (only with your consent)

4. Sharing of Information
We do not sell or rent personal information.

However, your data may be shared with:

  • Payment gateway providers
  • Shipping and logistics partners
  • IT and service providers
  • Legal authorities when required under applicable law

5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

This includes:

  • Retention for legal, tax, and accounting obligations
  • Resolving disputes
  • Enforcing agreements

Once data is no longer required, it is securely deleted or anonymized.

6. Data Security
We implement reasonable technical and organizational measures to safeguard your information.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies
Our website may use cookies to:

  • Improve user experience
  • Track website analytics
  • Remember user preferences

Users may disable cookies through their browser settings.

8. User Rights (as per DPDP Act, 2023)
Under applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of personal data
  • Withdraw consent at any time
  • Grievance redressal

Requests can be sent to: order@oppiaclothing.com

9. Children’s Privacy
Our services are not intended for individuals under the age of 18 years.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.

10. Grievance Officer
In accordance with applicable laws, the details of the Grievance Officer are as follows:

The Grievance Officer will address complaints within the timelines prescribed under applicable laws.

11. Policy Updates
This Privacy Policy may be updated periodically.

Users are advised to review this page regularly to stay informed about how we are protecting their information.